Manage the IT infrastructure includes Azure Cloud, hardware and software application and provide support to end-users
To perform the installation of updates and patches for all IT systems including planning for scheduled preventive maintenance
To manage in-house POS system and related hardware
To explore new, faster and business processes and implement analytics for meaningful decision for management
To ensure that all automated system processes (data backup etc.) and scheduled tasks (batch jobs) are properly carried out on time
To update and maintain asset list for all hardware and software
Prepare and maintain up-to-date documentation including SOP, user guide, network layout, system design and configuration
Perform other duties assigned by management
Requirements
Knowledge in network topology
Ability to configure major brands of firewall devices
Ability to configure major brands of endpoint protection software
Ability to setup/ manage network switches (e.g. configure VLAN and L2 switching)
Ability to setup/ manage wireless network devices
Advantage if you have good knowledge in enterprise network equipment & network security – including technical presales pitching &/ or hands-on experience
Advantage if you have good knowledge on WAN network: MPLS VPN and IPsec VPNs, SSL
Diploma/ Degree in Information Technology IT/ Telecommunication / Computer Engineering or relevant IT certifications
Prefer someone (but not a must) with Cisco CCNA/ CCNP certificate or other equivalent network certificate
Min. 3 years of expertise in implementation / administering and troubleshooting network and IT infrastructure equipment
Must be resourceful and able to take initiative in a dynamic environment
Strong written and oral communication skills
Ability to handle documentation and explaining network and IT architecture
An advantage if candidate from similar industry/ worked in SI environment