Responsible for maintaining QMS, RBA management systems & Document control.
Conduct internal audits. Ensure production readiness for both 3rd party certification body and customer audits.
Handle customer claims, RMA and quality issues. Follow up closely with customers and the relevant department on all local and overseas non-conformances & 8D reports.
Maintain, conduct regular review of calibration and preventive maintenance spec for tools, instruments and equipment.
Generate monthly report/summary of OQA rejects, customer returns, RMA, external and internal 8D and revised specs and procedures.
Maintain customer requirement database and work with Sales/Design teams for any new customer requirement and specs.
Conduct training for newly hired employee on the Quality Systems.
Perform other duties that maybe assigned from time to time.
Job Requirements:
Min. 3 years of working experiences in QMS and ISO 9001 audit, preferably in manufacturing or Semicon related industries.
Education Level: Diploma/Degree in Electronics / Mechanical or relevant discipline.
Certified Lead Auditor for ISO 9001:2015 QMS .
Knowledge of Social, Environmental & Ethical industrial standards preferred
Knowledge in problem solving methodologies – 8D, 5WHY, FMEA.