Customer Service Engineer / Executive (ID1416) Full Time

Company name:
• Precision Engineering Company

Job Title:
• Customer Service Engineer / Executive (ID1416)

Hours per week:
• Mon to Fri, 8.30am to 6pm

Location:
• Woodlands, Northwest, Singapore

Job category:
• Customer Sercive

Job Description:

• Attend to incoming enquires and prepare quotation
• Assist Customer Service Manager in carrying out sales and marketing activities
• Establish close relationship and rapport with decision makers
• Develop strategies and plans to generate sale orders and new account
• Compile and document customer’s requirements and draft Contract Agreement as and when required
• Liaise with Customer Service Manager to review and discuss the proposed contractual requirements
• Liaise with Logistic Coordinator to arrange for off-site delivery activities
• Verify and register customer’s complaint if any
• Preparation of sales contract agreement and/or quotation
• Any other duties and responsibilities assigned by the Company from time to time

Requirement:

• At least 2-3 years customer service experience.