Hotel Front Desk (ID4465) Full Time

Company name:
• Hotel

Job Title:
• Hotel Front Desk (ID4465)

Hours per week:
• 6 day work : 8.00am-8.00pm

Location:
• Chinatown, Central, Singapore

Job category:
• Admin / Human Resources

Key Responsibilities

• Welcome guests upon arrival and check-in according to standard operating procedures.
• Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel
• Interact and attend to guests’ enquiries
• Be familiar with all room types and rates in the hotel as well as their availability status; up-sell whenever possible.
• Know guest room security, emergency and fire procedures.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.
• Assist guests with various requests and inquiries such as restaurant reservations, transportation, obtaining tickets for social events and the prompt and accurate takings of messages and deliveries.

Key Requirements

• Entry Level are welcome, training provided
• Diploma / Qualifications in Hotel Management studies an added advantage
• No prior experience required
• Prior experience in Front Office, Guest Relations, or VIP Services an added advantage
• Able to work on weekends and public holiday