Adhere to billing processes and assist in daily billing operations.
Focusing/preparing Export, Import, and local bill invoices for customers.
Responsible for the timeliness and accuracy of invoices, and adjustments sent to customers.
Maintaining and updating clients’ databases.
Updating client’s data into the system (E.g. Change of customer address, email).
Housekeeping, compiling and maintaining documents and records of all invoices.
Works closely with cross-functional organizations to respond to customer inquiries to investigate and resolve potential customer billing issues on a timely basis.
Replying to emails and proactively solving any dispute invoices.
Improving existing billing procedures to avoid the recurrence of errors.
Ad-hoc duties assigned by the superior from time to time
Requirement:
Preferably with experience in Logistics/Supply Chain – understanding of incoterms will be an advantage (not a must)
Computer literacy and proficiency in MS Office (Word, Excel, PowerPoint etc.)
Meticulous, organized, and proactive.
Fast learner and able to work under pressure.
Good working attitude and independence, able to work as a team.
Possess good interpersonal and communication skills.