Operation Executive (ID8026) Full Time

Company name:
• Elevator manufacturer Company

Job Title:
• Operation Executive (ID8026)

Hours per week:
• Monday to Friday 8:30am to 5:30pm.

Location:
• Yishun, Northwest, Singapore

Job category:
• Admin / Human Resources
• Sales / Retail

Job Description

• Oversee and manage daily operational activities related to Operations.
• Coordinate with cross-functional teams, including customer service, sales, and procurement to
• optimize the smooth flow of Operations.
• Provide customer service by promptly addressing inquiries, feedbacks, resolving issues, and ensuring customer satisfaction.
• Analyse customer data and feedback to identify areas for improvement, and opportunities for
• enhancing the flow of operations processes.
• Implement strategies to streamline operational processes, enhance efficiency, and reduce costs
• without compromising quality.
• Stay up to date with industry trends, market demands, and emerging technologies to ensure the
• company remains competitive in the market.
• Develop and maintain strong relationships with key partners.
• Conduct regular performance analysis and generate reports to evaluate operational metrics, identify areas for improvement, and implement actionable solutions.

Requirement:

• Proven experience in operations management.
• Strong background in customer service.
• Familiarity with inventory management, logistics, and supply chain processes.
• Proficiency in data analysis, reporting, and utilizing key metrics to drive operational decision-making.
• Excellent communication skills, both written and verbal, with the ability to effectively interact with customers, team members, and external partners.
• Strong organizational and multitasking abilities, with keen attention to detail and a focus on meeting deadlines.
• Ability to adapt to a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Proactive problem-solving skills and a collaborative mindset to work effectively within cross-functional teams.